The “inbox” is one of the primary sources for tasks that require action in Workday. The inbox is always located in the top right corner of the system, in a static toolbar, and can also be accessed from the body of the homepage. Similar to text messages or emails on a smart phone, the inbox icon includes a color circle with a number indicating how many unread items are in the inbox.
There are two sections within the inbox – the Actions tab and the Archive tab:
- Actions – This is where the tasks and business processes assigned to each person will appear, requiring action to complete.
- Archive – The Archive tab captures the history of recent tasks.
“Notifications” are alerts from business processes citing specific progress in the workflow. Notifications are nice-to-know updates separate from the inbox. The notifications icon is located in the static toolbar at the top, right next to the inbox icon, and also includes a circled number indicating unread notifications.