Change Network Assembled to Support University Community

Ohio State is preparing faculty, staff and students for the modern systems and more efficient processes ahead with the help of the Change Network, a group of individuals selected as key liaisons for their respective college, unit or hospital.

The Enterprise Project team hosted the first of two Change Network kick-off meetings on February 21 to share context about the project and the Change Network’s significant role.

The Change Network is made up of roughly 45-50 Change Coordinators, the lead points of contact between the project's Organizational Change Management team and each unit. Change Coordinators will directly influence their unit’s understanding of the changes Ohio State is making to become more efficient and effective. They will cascade information to their colleagues, communicate feedback from their area and assist their colleagues in navigating the coming changes.

Janis Wolens, stakeholder engagement manager, outlines the structure of the project's Organizational Change Management team.
The kick-off meeting started with a project overview from Natalie Sisto Means, one of the project’s co-directors. She also discussed the project timeline.

Janis Wolens, stakeholder engagement manager, then introduced the purpose of the Change Network. She emphasized that Change Coordinators will focus on the “people side” of change, recognizing that individuals throughout the university will respond differently to these shifts.

“We can standardize processes and technology, but we can’t standardize people,” said Wolens, acknowledging that every area requires its own specially designed change management strategy.

In addition to the Change Coordinator, faculty and staff can look to Change Ambassadors for assistance. Change Ambassadors, who also fall within the Change Network, are colleagues who are tapped by the Change Coordinator to serve as “boots on the ground” advocates. The make-up of these support teams will be determined by the Change Coordinator based on his or her department’s size, structure and needs.

If you have questions about your Change Network representatives, please contact Janis Wolens.