Workday Help and Support

We're here to help! The resources below are available to help you successfully access and use Workday.

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Get Started with Workday

To log in to Workday, visit workday.osu.edu.

Watch Workday Basics, to view Workday navigation, terminology, and frequently used features.

If you are having trouble logging in to Workday, call: 614-688-4357 (HELP)

For questions regarding your Workday Security Role assignments, contact your college finance officer or unit VP. 

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Find Answers to Most Workday Questions

Visit admin.resources.osu.edu (ARC) and select Workday to find the answers to most of your employee and manager Workday questions.

The new Administrative Resource Center (ARC) is your one-stop spot for questions about Ohio State’s IT services, such as Workday. You’ll find job aids, demos, training and more for employee and manager tasks.

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Get Help with Workday Training

The answers to many training questions can be found at About Training.

For questions about specific training or technical issues with training, email workday-training@osu.edu

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Get Help with HR and Payroll

If you can’t find the answer to your question in the Administrative Resource Center, the HR Connection portal hosts articles and helpful quick links, it also allows you to submit an inquiry for HR and payroll services. 

You can also reach out to your unit's HR Consultant (HRC) or call 614-247-6947 (myHR) with questions.

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Get Help with Finance and Supply Chain

If you can’t find the answer to your question in the Administrative Resource Center, use the numbers below and follow the phone tree prompts to be routed to the appropriate area for assistance. 

Health System employees: 614-293-4357 (HELP)

        Campus employees:        614-247-7000 (available beginning 12/28)